Delighted vs Sprig

A detailed side-by-side comparison — features, pricing, integrations, and a final verdict based on ratings.

Delighted
4.73,390 reviews

NPS, CSAT, and CES surveys.

From $97/mo
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Sprig
4.9732 reviews

In-product user research surveys.

From $23/mo
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Features Comparison

Feature
Delighted
Sprig
Conditional Logic
White Label
Payment Collection
A/B Testing
Custom Domains
Multi-Step Forms
Webhooks
AI Features
Zapier Integration
CRM Integrations
Lead Scoring
Analytics

Pricing Comparison

Delighted
  • Free
  • Starter$97/mo
  • Pro$204/mo
  • Business$485/mo
  • EnterpriseCustom
Sprig
  • Free
  • Starter$23/mo
  • Pro$56/mo
  • Business$115/mo
  • EnterpriseCustom

Ratings by category

ease Of Use
Delighted: 4.8
Sprig: 5.0
features
Delighted: 4.6
Sprig: 5.0
support
Delighted: 4.7
Sprig: 5.0
value For Money
Delighted: 4.7
Sprig: 4.7
integrations
Delighted: 4.7
Sprig: 4.8
performance
Delighted: 4.8
Sprig: 4.9

Pros & Cons

Delighted
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans
Sprig
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans

Final verdict

Winner: Sprig

Based on overall rating, feature breadth and review volume, Sprig edges out Delighted for most teams. That said, the right pick depends on your stack and budget — check each tool's pricing tiers above before committing.