Hotjar Surveys vs AskNicely

A detailed side-by-side comparison — features, pricing, integrations, and a final verdict based on ratings.

Hotjar Surveys
4.44,193 reviews

On-site surveys and feedback widgets.

From $29/mo
Visit
AskNicely
4.82,504 reviews

Customer experience surveys for frontline teams.

From $72/mo
Visit

Features Comparison

Feature
Hotjar Surveys
AskNicely
API
Multi-Step Forms
Calculator Builder
Conditional Logic
A/B Testing
Zapier Integration
AI Features
Team Collaboration
Analytics
Payment Collection
Webhooks
CRM Integrations
Lead Scoring
Custom Domains

Pricing Comparison

Hotjar Surveys
  • Free
  • Starter$29/mo
  • Pro$68/mo
  • Business$145/mo
  • EnterpriseCustom
AskNicely
  • Free$0
  • Starter$72/mo
  • Pro$154/mo
  • Business$360/mo
  • EnterpriseCustom

Ratings by category

ease Of Use
Hotjar Surveys: 4.3
AskNicely: 4.8
features
Hotjar Surveys: 4.3
AskNicely: 4.6
support
Hotjar Surveys: 4.5
AskNicely: 4.8
value For Money
Hotjar Surveys: 4.4
AskNicely: 4.7
integrations
Hotjar Surveys: 4.5
AskNicely: 4.8
performance
Hotjar Surveys: 4.5
AskNicely: 4.7

Pros & Cons

Hotjar Surveys
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans
AskNicely
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans

Final verdict

Winner: AskNicely

Based on overall rating, feature breadth and review volume, AskNicely edges out Hotjar Surveys for most teams. That said, the right pick depends on your stack and budget — check each tool's pricing tiers above before committing.