InMoment vs AskNicely

A detailed side-by-side comparison — features, pricing, integrations, and a final verdict based on ratings.

InMoment
4.04,443 reviews

Experience improvement surveys.

From $67/mo
Visit
AskNicely
4.82,504 reviews

Customer experience surveys for frontline teams.

From $72/mo
Visit

Features Comparison

Feature
InMoment
AskNicely
Payment Collection
Lead Scoring
Team Collaboration
Analytics
White Label
CRM Integrations
Custom Domains
AI Features
Conditional Logic
Webhooks
Multi-Step Forms
API

Pricing Comparison

InMoment
  • Free$0
  • Starter$67/mo
  • Pro$144/mo
  • Business$335/mo
  • EnterpriseCustom
AskNicely
  • Free$0
  • Starter$72/mo
  • Pro$154/mo
  • Business$360/mo
  • EnterpriseCustom

Ratings by category

ease Of Use
InMoment: 4.0
AskNicely: 4.8
features
InMoment: 3.9
AskNicely: 4.6
support
InMoment: 4.0
AskNicely: 4.8
value For Money
InMoment: 4.0
AskNicely: 4.7
integrations
InMoment: 4.0
AskNicely: 4.8
performance
InMoment: 4.0
AskNicely: 4.7

Pros & Cons

InMoment
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans
AskNicely
  • Easy to use, even for non-technical teams
  • Strong integrations with popular CRMs
  • Great value for money on annual plans
  • Responsive customer support
  • Limited templates on free plan
  • No native mobile app
  • Advanced features require higher-tier plans

Final verdict

Winner: AskNicely

Based on overall rating, feature breadth and review volume, AskNicely edges out InMoment for most teams. That said, the right pick depends on your stack and budget — check each tool's pricing tiers above before committing.