SmartSurvey vs AskNicely
A detailed side-by-side comparison — features, pricing, integrations, and a final verdict based on ratings.
Features Comparison
Feature
SmartSurvey
AskNicely
Webhooks
White Label
Multi-Step Forms
Team Collaboration
Conditional Logic
AI Features
Lead Scoring
CRM Integrations
Payment Collection
Analytics
Custom Domains
API
Pricing Comparison
SmartSurvey
- Free—
- Starter$113/mo
- Pro$236/mo
- Business$565/mo
- EnterpriseCustom
AskNicely
- Free$0
- Starter$72/mo
- Pro$154/mo
- Business$360/mo
- EnterpriseCustom
Ratings by category
ease Of Use
SmartSurvey: 4.3
AskNicely: 4.8
features
SmartSurvey: 4.0
AskNicely: 4.6
support
SmartSurvey: 4.2
AskNicely: 4.8
value For Money
SmartSurvey: 4.2
AskNicely: 4.7
integrations
SmartSurvey: 4.3
AskNicely: 4.8
performance
SmartSurvey: 4.1
AskNicely: 4.7
Pros & Cons
SmartSurvey
- Easy to use, even for non-technical teams
- Strong integrations with popular CRMs
- Great value for money on annual plans
- Responsive customer support
- Limited templates on free plan
- No native mobile app
- Advanced features require higher-tier plans
AskNicely
- Easy to use, even for non-technical teams
- Strong integrations with popular CRMs
- Great value for money on annual plans
- Responsive customer support
- Limited templates on free plan
- No native mobile app
- Advanced features require higher-tier plans
Final verdict
Winner: AskNicely
Based on overall rating, feature breadth and review volume, AskNicely edges out SmartSurvey for most teams. That said, the right pick depends on your stack and budget — check each tool's pricing tiers above before committing.